Mobile phone subscriptions

You need a 5G connection for a 5G phone if you want to use 5G speed. If you have a 5G phone and a 4G connection or vice versa, your device is connected to a 4G network. In this case, you won't get the most out of the speed made possible by 5G.

DNA's 4G network covers more than 99,6 % of the Finnish population, and the rapidly expanding 5G network already serves more than 100 locations. See the coverage map (in Finnish).

You can make a subscription order on this page. We will try to get in touch with you within one business day and confirm your order.

If you are DNA's corporate customer, you can order subscriptions and other services most conveniently through YritysDNA self-service. If you don't have an account yet, you can strat creating one here.

If you need to place a large order, please contact our sales service. You can also leave a contact request.

View our contact info here.

In EU and EEA countries, you use DNA Business Unlimited subscriptions without additional costs. Calls and text messages cost the same as at home, when the use is reasonable and the Travel is intermittent. You can use the internet in the limit of your EU data package.

Outside the EU, prices are determined by usage and destination country. With DNA Travel Data service, you avoid unexpected roaming charges and use the Internet without worry. The price of the service is 19,90 €/1 Gigabyte (VAT 0%) and the service is available for 14 days. When the package ends, you can order a new Travel Data package. You can also subscribe to the automatically activating Travel Data service. Read more about DNA Travel Data here.

You can find country-specific prices for calls, text messages and data usage  in the roaming price list. You can view the price lists and read instructions on using your subscription abroad here.

When calling abroad from Finland, the DNA International Call Price List applies to the call. You can familiarise yourself with the DNA International call price list here.

We offer the following additional services to business phone subscriptions:

• With the Multi-SIM additional service, you use your subscription on several devices at the same time. The service is also available for the Apple Watch smart watch.
• The DNA Safe Browsing service protects customers from the most well-known harmful websites, phishing companies and malware. Browsing protection can be connected to both telephone and mobile broadband connections
• With the DNA Travel Data additional service, the user can order a data package via text message for a company telephone connection when the user travels outside the EU.

We also offer complementary solutions for company subscriptions, such as cloud-based Virtual PBX anf Cost Sharing service. 

To make WiFi calls, follow these steps:

1. Activate the feature in your phone's settings.
2. Connect your phone to a wireless WiFi network.
3. Make a call normally. You'll know it's a WiFi call when a WiFi call icon appears on your phone, typically at the top of the screen. This icon's appearance may vary depending on your phone model.

Important considerations regarding WiFi calls:

• At this time, emergency calls do not operate on WiFi networks. They will be automatically routed through the mobile network. Sending SMS and MMS messages varies by device. Some phones need mobile network coverage to send SMS and MMS.
• WiFi calls require a phone subscription and compatible phone. All DNA Business Unlimited and Secure subscriptions and new phone models purchased from DNA support WiFi calls.
• WiFi calls on Apple devices are currently supported on DNA's network only for devices compatible with iOS 17.
• Adjusting the phone settings may differ by model. Read your phone's manual for more detailed instructions.