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Customer bulletin

Renewal of DNA’s Corporate Customer Login to Online Services

DNA has implemented a new login platform for all business customer online services. The update affects all online services designed for DNA's business customers, such as YritysDNA self-service and the Virtual PBX service interface. Usernames will remain unchanged in the online services.

  • The new login platform was implemented in April 2025. Users are automatically directed to the new login platform.
  • Regarding the Virtual PBX service, the login will be updated during spring 2025. We will inform Virtual PBX service users about the change separately.
  • Usernames will remain unchanged.

The old login view will be available to business customers for six months after the new login platform is implemented, after which it will be completely removed. The old view can be accessed via a link on the new login page.

Note! The change does not affect logging into DNA's consumer services, such as the MyDNA app or the channels for entrepreneurs' consumer services.

The notice has been updated on 4th April 2025.

The new login view.

Actions required from users in relation to renewal

Usernames for DNA's online services will remain unchanged. When logging in for the first time in the new view, users need to:

  • Set a new and strong password
  • Enable two-factor authentication

Users will be required to make these changes automatically.

Note! After logging in for the first time through the new login view, users will no longer be able to return to the old login.

Why is this change being implemented?

We are committed to enhancing the level of data security for our customers within our services. The new login platform will significantly improve your company's overall data security:

  • Two-factor authentication during the login process reduces the risk of data breaches and unauthorised access.
  • Strong passwords are more difficult to compromise, thereby elevating the baseline level of your company's data security.

 

If you have questions about the renewal, please contact our corporate customer service.